Shipping Policy
Customers First
Welcome to www.botanicalfleurdevie.com, where we offer a delightful range of handmade soaps and home decor products, each crafted with care and love. To ensure that your shopping experience is as seamless as the quality of our products, please find below our shipping policy:
Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows but are subject to change based on carrier performance and conditions:
- Standard Shipping (INDIA): 2-5 business days
- International Shipping: 7-14 business days
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes: www.botanicalfleurdevie.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: www,botanicalfleurdevie.com is not liable for any products damaged or lost during shipping. Although we take proper measures to ensure a proper packaging that is durable enough to withstand even the roughest handling of the package. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy: For any issues with your order or to initiate a return, please refer to our Returns Policy page.
Thank you for choosing www.botanicalflerdevie.com for your handmade soap and home decor needs. We appreciate your business and look forward to serving you with the best.
Still to ensure a complete customer satisfaction please free to contact Mr. Harsh Yuvraj Lumb @ 91-8078-84-280 for any escalations.